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U.S. Citizen Services


The American Citizen Services Unit (ACS) of the Consular Section provides emergency passport and citizenship services. The United States Consulate in Johannesburg, Republic of South Africa covers all routine services, such as passport renewals for American Citizens residing in or visiting in Lesotho.

In Case of Emergency

If you require emergency services, call the Police at (+266) 5888-1024 immediately!

This line is the Lesotho Mounted Police Service Emergency Number.  Call this number should you need immediate police or medical assistance.  The U.S. Embassy does not provide police or medical services.

In an emergency involving an American citizen in Lesotho, you can reach us during normal business hours at (+266) 2231-2666 After regular hours, please call the duty officer at (+266) 5888-4035.  Please note that these numbers are NOT for visa inquiries.

The Embassy is open Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday 7:30 a.m. to 1:30 p.m., excluding U.S. and Lesotho holidays.

What do I report to the U.S. Embassy?

Please report deaths, arrests, and serious injuries or accidents resulting in hospital stays to the U.S. Embassy at (+266) 2231-2666 or after hours at (+266) 5888-4035.  In emergencies, the U.S. Embassy will help you communicate with your family in the United States, understand local procedures, and may be able to provide other assistance as appropriate.

What if my family needs to reach me?

If your family in the United States needs to reach you in the event of an emergency, they should call the Department of State’s American Citizen Emergency Center at these U.S. numbers:  1-888-407-4747, 1-202-647-5225, or 1-202-501-4444.

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