Booking Online Appointments for ACS Services Johannesburg Please note that with the exception of emergency situations, all U.S. citizens services are by appointment only. To book an appointment, please click  here. Passport Services: Wednesday-Thursday Notarials/Federal Benefit Inquiries*: Tuesday-Thursday CRBAs (Consular Report of Birth Abroad): Tuesdays You do not need an appointment to pick up a passport. … Continue reading Passport Services